FAQs
Find answers to common questions about the MyNottingham app below. Still need help? Scroll to the bottom of this page for support and feedback options.
I can't log into the app with my username
First, ensure that you have activated your IT account.
When entering your details, make sure you are using your full university email address (ending in@nottingham.ac.uk) and the correct password. Please note that your email is different from your short username (e.g., svtxx3), applicant ID, or student ID.
My timetable on the app is empty
Timetables are typically released at the start of the academic year (usually the Wednesday of Welcome Week). If your 'Teaching and exam timetables' tile is empty, it may not be published yet.
Check release dates: Visit the timetabling webpage to confirm when your schedule will be available.
I receive an error message when logging into Moodle on the app
Please first ensure that you have activated your IT account and logged in with your university username and password. Your username will be a short combination of letters and possibly numbers (eg svtxx3) and is not your applicant ID, student ID or email address.
If you are still receiving an error message, please refer to .
Can I access NottinghamHub via the app?
Unfortunately, NottinghamHub is not available on the app at this moment. We suggest accessing via your laptop or desktop PC.
Can I rearrange the homescreen?
You can rearrange and personalise your homescreen using Grid Mode. Simply tap the three dots in the top right corner, then tap 'Arrange'. To return your homescreen to the default, tap 'Reset'.