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How can we help?

Reset password

Change authentication method

Borrow media production equipment

Connect to Wi-Fi
 

Contact us  

Complete an IT support form

For requests that are not urgent:

  1. Log in with your username and password
  2. Search for and complete the relevant support form
  3. Click 'Review & Submit', then 'Submit'
  4. If you cannot log in, use the

For IT support phone 0115 95 16677

Open 24 hours a day, every day.

When responding to your call, we may ask you to download for remote support.

IT support for rooms on campus - phone 0115 74 87777

Open 9am to 5pm, Monday to Friday during term time.

Use these links for non-urgent requests:

 

Visit an IT Smart Bar on campus (for students)

Come and see us during term time (weekdays only). Our friendly IT Smart Bar Assistants will be happy to help you. 

University Park Campus

Portland Building, Central Student Service Centre, 10am to 4pm

George Green Library, 10am to 4pm

Jubilee Campus

Exchange Building
Student Service Centre
10am to 4pm

Sutton Bonington Campus

The Barn 
Student Service Centre
11am to 3pm