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Pros:

• GenAI is a helpful starting point. It gives you access to templates and overviews that can help you get started and structures that can reflect job roles and sectors.  
• Researching companies and organisations. AI tools like ChatGPT make it a great resource for researching companies and the sectors. However, you should be aware that many of these models are built on past information so keep this in mind during your research.
• Interview preparation. It can help you identify generic interview questions and questions for specific industries and roles.

Cons: 

• It's not you. GenAI often generates generic content that can make standing out in a competitive job market challenging. Authenticity is lost. It is a poor substitute for on your own skills and experiences which is what employers are really interested in.
• GenAI is prone to inaccuracy and errors. Check the content, and make sure it’s accurate, up to date and free of bias.
• Check your privacy and data security. CVs and applications carry your personal data, it's important to think about how you are using GenAI platforms, what information you are sharing and where it goes. 

You may hear employers and the media talk about using AI, but not all recruitment technology is AI. 

Many organisations have used automation for years. For example, Applicant Tracking Systems (ATS) help employers collect applications, organise candidate information and manage recruitment processes. These systems often work using set rules rather than artificial intelligence. 

Some employers are now using AI tools alongside these systems. AI may be used to help draft job adverts, communicate with candidates, support interview platforms or help recruiters review large volumes of applications. 

The key thing to remember: people are still making hiring decisions. So, write your application not just for the ATS, but for the human reader too.  

Employers are reporting that they are seeing many CVs and applications which have been written by GenAI and they don’t need to use screening software to identify them. This is known as ‘the sea of sameness’ as applications look and sound alike. Using AI to improve clarity, structure and research is usually acceptable, versus using it to generate content that may misrepresent the applicant.

An application which is obviously written by GenAI can be perceived as inauthentic, raises integrity issues, can make your application look the same as others, and makes a negative impression. 

As previously mentioned, employers range in their attitude to the use of GenAI in applications, but even if there’s no clear policy and the employer doesn’t mind in principle if you’ve used GenAI, they are still looking for honest and authentic applications.  

Read the advice given by five companies on using AI in applications.

Nottingham CityCare Partnership - Use of Artificial Intelligence (AI)

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Increasing numbers of employers use AI-enabled tools before and during selection processes, including AI-generated interview questions, automated scoring support, interview practice platforms, game-based assessments, and assessments incorporating AI-related tasks. 

You should: 

• check whether AI use is permitted in assessments and recruitment exercises; 

• practise articulating your own experiences in interviews rather than relying on AI-generated wording; 

• expect employers to test judgement, critical thinking and authenticity, not just written application skills; 

• be aware that some employers explicitly assess candidates' ability to use AI appropriately and ethically; 

• Gen AI is a useful support, not a replacement to your own input 

• Employers want to see your experiences and skills with evidence, GenAI can help with the format but not necessarily the content 

• It’s not always reliable, check the detail for accuracy 

• Employers have different approaches to GenAI supported applications, check first to see if you are following their advice 

• While AI tools can assist in refining content, the human element of personalisation and authenticity remains indispensable. Candidates who invest the effort to customise their applications are more likely to catch the recruiter’s eye and succeed in the competitive hiring landscape. 

• Be prepared to discuss everything in your application in interview. 

• Protect your privacy. Think carefully before uploading personal information, CVs or application materials to AI tools.