Guidance and requesting help
Please select your role:
Please use the relevant support point so that we can assist you promptly:
How to request help
| Enquiry type | How to request support |
- How do I complete a task in UniCore?
- Common troubleshooting
- Local processes
|
- Review
- Ask your local Operations Manager
- Post a question in the Teams
|
- I cannot log into UniCore
- I cannot complete a process
- I see technical errors in UniCore
|
Complete a |
| Corporate travel |
Email travel@nottingham.ac.uk
|
| Expenses |
Email expenses@nottingham.ac.uk
|
| HR enquiries |
Raise a Service Request using the
- If you need to chase a Service Request that you have already raised, please add a message to your request (see video above)
- If your request is about a payroll cut-off date, enter the subject 'pay effecting mm/yy' into the subject field
- If you cannot use the Helpdesk,
|
| Mandatory training |
Email br-pdsupport@exmail.nottingham.ac.uk |
| Payroll |
Email payroll@nottingham.ac.uk |
- Purchasing policy and transaction enquiries
- School funded scholarships, bursaries, grants and prizes
|
Email BB-FM-Buyers-team@exmail.nottingham.ac.uk |
| Procurement (central contractual issues and guidance) |
|
| Purchase cards |
Email cards@nottingham.ac.uk |
I am a casual member of staff
If you currently submit your timesheets in Unitemps, please continue to use Unitemps for your timesheets.
If you currently submit your timesheets in UniCore, please .
Use UniCore to:
If you cannot access UniCore, (university login required).
For all other support email flexiblestaffing@nottingham.ac.uk
For contractors that are contingent workers
Use UniCore to:
- Complete HR, Finance or Procurement tasks that may be part of your role
-
- If your role requires you to,
If you cannot access UniCore, please complete this (university login required). For all other support please email HR-Employment-Services@nottingham.ac.uk.
I am a Postgraduate Researcher
Please note that you do not need to access UniCore to complete your studies - only some Postgraduate Researchers have access to UniCore.
If you already have access to UniCore:
- Find out
- You will need to use new codes to make purchases - contact your school or projects administrator to request the codes
- For purchasing policy and transaction enquiries email BB-FM-Buyers-team@exmail.nottingham.ac.uk
- For procurement enquiries (central contractual issues and guidance) email procurement@nottingham.ac.uk
- For any other support complete (university login required)
If you need to make purchases and you do not have access UniCore, please contact your school or faculty Operations team. They may complete this for you, or give you evidence of approval so you can complete the form yourself.
I am a supplier of goods or services